Culture of Long Road

Would you like to join us on the Long Road? We work hard, enjoy what we do, and take pride in our spirits.

JOIN THE TEAM

Would you like to join us on the Long Road?

Would you like to join us on the Long Road? We work hard, enjoy what we do, and take pride in our spirits. From time to time, we look to grow our team to ensure that we can continue to create great spirits and great experiences at the distillery. Please take a moment to review our current open positions:

Open Positions

CREATING GREAT SPIRITS AND GREAT EXPERIENCES IN GRAND RAPIDS AND BOYNE CITY.

Boyne City – Retail Associate

Location: Long Road Distillers – Boyne City
Supervisor: Long Road Distillers – Boyne City – Tasting Room Manager
Direct Reports: None
Compensation: Hourly + Tips

POSITION OVERVIEW

The Long Road Distillers – Boyne City Tasting Room associate is responsible for creating an exceptional customer experience for all visitors to our Boyne City tasting room. This position will be responsible for greeting guests, serving samples, and introducing the Long Road Brand residents and visitors of Boyne City and the region. This is a part-time position with full- time opportunities during busy times.

QUALIFICATIONS

Availability to work primarily weekends and evenings;
Experience working with Michigan craft brands desirable;
Enjoys customer service;
Passion for brand building;
Spirits and cocktail knowledge a plus;
Serve Safe or TIPS certified prior to start date (employer supported);
Complete Bar Smarts certification within one month of hire date (employer supported);
Complete Bar Starts certification within 3 months of hire date (employer supported);
Able to lift and move up to 50lbs.

RESPONSIBILITIES

Greet all customers in a timely courteous manner;
Tell all guests about Long Road products, company story, and company scope;
Guide guests in Long Road Spirits tasting;
Read customers needs, and make suggestions on upsells and other spirits;
Operate POS system;
Maintain a clean organized experience in the tasting room;
Restock merchandise and bottles;
Clear communication with tasting room manager on supply needs, inventory management, and customer needs

Boyne City – Tasting Room Manager

Location: Long Road Distillers – Boyne City
Supervisor: Operations & Education Manager
Direct Reports: LRD Boyne City Tasting Room Retail Associates
Compensation: Salary + Benefits

POSITION OVERVIEW

The Long Road Distillers – Boyne City Tasting Room Manager is responsible for the day to day operations of Long Road’s retail location in Boyne City. The Tasting Room Manager will hire, train and manage retail staff, embody LRD culture, and help promote and build our brand.

QUALIFICATIONS

Experience managing people strongly desired;
Willingness to work long hours, primarily weekends and evenings;
Experience working with Michigan craft brands desirable;
Self-motivated, and a self-starter;
Enjoys problem-solving;
Passionate about brand building;
Spirits and cocktail knowledge a plus;
Serve Safe Manager or TIPS Manager certified prior to start date (employer supported);
Complete Bar Smarts certification w/in one month of hire date (employer supported);
Complete Bar Starts certification within 3 months of hire date (employer supported);
Able to lift and move up to 50lbs.

RESPONSIBILITIES

Day to day management of tasting room financials;
Hire, train and manage all Boyne City staff;
Operate, manage and troubleshoot POS system;
Positively and effectively coach staff to deliver LRD standards of service;
Handle customer complaints and praise;
Maintain weekly bottle and merchandise inventory;
Create and maintain seasonal bottle and merchandise pars;
Maintain inventory, supplies and displays;
Create exceptional customer experience;
Work with Operations Manager to identify special events within the community that would be worthwhile to participate in;
Other responsibilities as assigned.

Apply

Taking the Long Road means taking no shortcuts. To accomplish our mission, we partner with others who do the same. Join us on the journey.

Competitive
Pay

Retirement Match

Food & Drink Discounts

Merchandise Deals

Team Work Environment

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