Culture of Long Road

Would you like to join us on the Long Road? We work hard, enjoy what we do, and take pride in our spirits.

JOIN THE TEAM

Would you like to join us on the Long Road?

Would you like to join us on the Long Road? We work hard, enjoy what we do, and take pride in our spirits. From time to time, we look to grow our team to ensure that we can continue to create great spirits and great experiences at the distillery. Please take a moment to review our current open positions:

Open Positions Meet The Team Contact Us

Open Positions

CREATING GREAT SPIRITS AND GREAT EXPERIENCES IN GRAND RAPIDS AND BOYNE CITY.

Boyne City – Retail Associate

Location: Long Road Distillers – Boyne City
Supervisor: Long Road Distillers – Boyne City – Tasting Room Manager
Direct Reports: None
Compensation: Hourly + Tips

POSITION OVERVIEW

The Long Road Distillers – Boyne City Tasting Room associate is responsible for creating an exceptional customer experience for all visitors to our Boyne City tasting room. This position will be responsible for greeting guests, serving samples, and introducing the Long Road Brand residents and visitors of Boyne City and the region. This is a part-time position with full- time opportunities during busy times.

QUALIFICATIONS

Availability to work primarily weekends and evenings;
Experience working with Michigan craft brands desirable;
Enjoys customer service;
Passion for brand building;
Spirits and cocktail knowledge a plus;
Serve Safe or TIPS certified prior to start date (employer supported);
Complete Bar Smarts certification within one month of hire date (employer supported);
Complete Bar Starts certification within 3 months of hire date (employer supported);
Able to lift and move up to 50lbs.

RESPONSIBILITIES

Greet all customers in a timely courteous manner;
Tell all guests about Long Road products, company story, and company scope;
Guide guests in Long Road Spirits tasting;
Read customers needs, and make suggestions on upsells and other spirits;
Operate POS system;
Maintain a clean organized experience in the tasting room;
Restock merchandise and bottles;
Clear communication with tasting room manager on supply needs, inventory management, and customer needs

Apply Now

Grand Haven – Bar & Tasting Room Manager

Location: Long Road Distillers – Grand Haven
Supervisor: Operations & Education Manager
Direct Reports: Service Staff for Long Road Distillers – Grand Haven
Compensation: Salary + Benefits

POSITION OVERVIEW

The Bar and Tasting Room Manager of Long Road Distillers is responsible for the daily operations of our Grand Haven location . The Bar and Tasting Room Manager is responsible for ensuring that all staff are providing LRD standards of customer service and that the tasting room is meeting and exceeding established Key Performance Indicators, all while fostering and maintaining a positive work environment that focuses on innovation and growth for the Long Road Brand and its employees.

QUALIFICATIONS

Minimum 1 year cocktail bartending experience desired;
Minimum 3 years customer service experience;
Self-motivated and a self-starter;
Enjoys problem-solving;
Experience working with craft brands ;
Staff management and leadership experience desired;
Passionate about brand building;
Enjoys customers;
Enjoys employees;
Willingness to work long hours, primarily weekends and evenings;
Serve Safe Manager or TIPS Manager training prior to start date (employer supported)
Able to lift and move up to 50lbs.

RESPONSIBILITIES

Day to day management of all tasting room financials;
Manage service staff scheduling;
Employee hiring and training;
Maintain appropriate staffing pars throughout busy and not busy times;
Weekly reporting and analysis of GH-tasting room numbers at weekly managers meeting;
Schedule and lead monthly staff meeting;
Lead daily pre-meal with staff;
Ensure all staff have all assets needed to achieve successful communication during shift, ie: printed menus and feature sheets;
Control costs of vendor and store bought supplies, including but not limited to paper goods, linens;
Manage tasting room labor costs;
Manage tasting room costs of goods;
Manage all ordering;
Coordinate prep needs and deliveries with Grand Rapids location;
Create and coordinate systems for training, and implementation of new seasonal cocktail menus with Beverage Manager;
Positively and effectively coach staff to deliver LRD standards of service;
Work as floor supervisor during peak service times;
Handle customer concerns and praise.