Culture of Long Road

Would you like to join us on the Long Road? We work hard, enjoy what we do, and take pride in our spirits.

JOIN THE TEAM

Would you like to join us on the Long Road?

Would you like to join us on the Long Road? We work hard, enjoy what we do, and take pride in our spirits. From time to time, we look to grow our team to ensure that we can continue to create great spirits and great experiences at the distillery. Please take a moment to review our current open positions:

Open Positions

CREATING GREAT SPIRITS AND GREAT EXPERIENCES IN GRAND RAPIDS, GRAND HAVEN AND BEYOND.

Distillery Tour Guide

Location: Long Road Grand Rapids
Supervisor: Director of Operations & Education
Direct Reports: None
Compensation: Part-time, Hourly

Long Road Distillers is a renowned craft distillery dedicated to producing high-quality spirits using locally-sourced ingredients. Located on the West Side of downtown Grand Rapids, our distillery offers a unique and immersive experience for visitors who wish to explore the art and science behind distillation.

Long Road Distillers is seeking enthusiastic and knowledgeable individuals to join our team as Distillery Tour Guides. As a Tour Guide, you will be responsible for leading guests through our distillery, providing them with an engaging and informative experience. This role is essential in creating memorable experiences for our visitors while showcasing our commitment to craftsmanship and quality. Public distillery tours are currently scheduled each Saturday afternoon, and private tours are scheduled based on demand and availability of our team. 

  • Conduct guided tours of the distillery for visitors, ensuring a captivating and educational experience.
  • Share the history, production process, and unique characteristics of our spirits with tour participants.
  • Engage with guests, answering questions, and providing recommendations regarding our products.
  • Ensure the safety and well-being of tour participants by adhering to all safety protocols and guidelines.
  • Assist in the setup and breakdown of tour areas, including tasting room and distillery
  • Provide exceptional customer service, creating a welcoming and hospitable environment for all guests.
  • Promote merchandise and product sales during tours, contributing to revenue generation for the distillery.
  • Collaborate with other team members to continuously improve tour experiences and overall customer satisfaction.
  • Conduct private tours for groups and special events as needed.
  • Maintain cleanliness and organization in tour areas, ensuring a pleasant environment for guests.
  • Previous experience in hospitality, tourism, or customer service is preferred.
  • Knowledge or interest in craft spirits, distillation processes, and cocktail culture is advantageous.
  • Excellent communication skills with the ability to engage diverse audiences.
  • Friendly and outgoing personality with a passion for providing exceptional customer experiences.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Flexibility to work weekends and accommodate varying tour schedules.
  • Must be at least 21 years of age.
  • Competitive hourly wage of $20 per hour.
  • Opportunity to work in a dynamic and creative environment.
  • Discounted access to Long Road Distillers products.

If you are passionate about craft spirits and enjoy interacting with people, we invite you to join our team at Long Road Distillers as a Tour Guide. 

Line Cook

Location: Long Road Distillers – Grand Haven
Supervisor: Kitchen Manager
Direct Reports: None
Compensation: Hourly + Bonus

Long Road Distillers – Grand Haven is looking to add a Line Cook to our talented, energetic, and creative kitchen team. We work hard, enjoy what we do, and take pride in our spirits, food, and level of service. We are looking for a self-starter who will quickly amass an in-depth familiarity with the kitchen’s operations so that they may assist the Kitchen Manager and BOH team in preparing appetizers and entrees, maintaining a clean working environment, and ensuring the highest quality experience for our customers and guests.

  • Be precise and detail oriented
  • Ability to follow written and oral instructions and procedures
  • Ability to communicate clearly and concisely with prep cooks, wait staff and Kitchen Manager
  • Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less
  • Ability to work in a fast-paced, hot environment
  • Flexibility with job duties and shifts, willing to arrive 10 minutes prior to assigned shift
  • Knowledge of kitchen equipment and safety best practices
  • Knowledge of cooking procedures
  • Manual dexterity; auditory and visual skills
  • Prior experience in related food service positions preferred

Essential Duties and Responsibilities to include (but are not limited to):

  • Correctly prepare all food served following standard recipes and special diet orders
  • Prepare food in collaboration with Kitchen Manager so that excellence, quality, temperature, and appearance of food is achieved and preserved
  • Keep work area neat and clean at all times; clean equipment used in food preparation
  • Comply with established sanitation standards, personal hygiene, and health standards.
  • Observe proper food preparation and handling techniques
  • Wash dishes and pots and operate dish washing equipment
  • Empty trash containers as required
  • Maintain a friendly work environment through constant, positive communication

Server

Location: Long Road Distillers – Grand Haven
Supervisor: Tasting Room Manager
Direct Reports: None
Compensation: Hourly + Tips

Long Road Distillers – Grand Haven is now hiring Servers to join our talented, energetic, and creative team for the busy summer season ahead. We work hard, enjoy what we do, and take pride in our spirits and level of service. We are dedicated to creating an exemplary experience for each and every customer, and need your help to accomplish that. We are looking for a self-starter who will quickly amass an in-depth familiarity with Long Road’s spirits and signature cocktails, as well as the operations of our bar and dining area. As the first line of service at Long Road, our bartenders and servers must be able to educate customers on our spirits, from the milling of the grain, all the way to the glass as part of a proper cocktail.

  • Positive interpersonal skills required
  • Excellent verbal communication skills required
  • Previous service experience strongly desired
  • Ability to work in a fast-paced environment while following detailed instructions
  • Ability to clearly communicate orders to bartenders, kitchen staff and server assistants
  • Desire to learn about craft spirits and cocktails
  • Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less

Essential Duties and Responsibilities to include (but are not limited to):

  • Greet guests, take beverage orders directly from guests and from other service staff
  • Check identification of guests to verify age requirements for purchase of alcohol
  • Collect payment for drinks and food orders served and balance all receipts
  • Serve drinks, snacks, and food orders to guests seated in dining area
  • Clear tables of dishes, utensils and glassware and bring to kitchen for washing
  • Demonstrate an in-depth knowledge of spirits, cocktails, and food menu in order to answer questions or educate guests on LRD process and mission
  • Participate in regular trainings to learn about LRD spirits, drinks and food
  • Maintain a clean working area by sweeping, cleaning, and sanitizing as needed
  • Ensure chairs and floor area around tables and waiting area are clean
  • Assist with other duties as needed, particularly during opening and closing shifts
  • Comply with established sanitation standards, personal hygiene, and health standards

Bartender

Location: Long Road Distillers – Grand Rapids
Supervisor: Assistant Manager(s), Director of Hospitality Operations
Direct Reports: None
Compensation: Hourly + Tips

Long Road Distillers – Grand Rapids is now hiring Bartenders to join our talented, energetic, and creative team. We work hard, enjoy what we do, and take pride in our spirits and level of service. We are dedicated to creating an exemplary experience for each and every customer, and need your help to accomplish that. We are looking for a self-starter who will quickly amass an in-depth familiarity with Long Road’s spirits and signature cocktails, as well as the operations of our bar and dining area. As the first line of service at Long Road, our bartenders and servers must be able to educate customers on our spirits, from the milling of the grain, all the way to the glass as part of a proper cocktail.

  • Positive interpersonal skills required
  • Previous bartending experience required
  • Excellent verbal communication skills required
  • Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less
  • Ability to work in a fast-paced environment while following detailed instructions
  • In-depth knowledge of craft spirits and cocktails desired

Essential Duties and Responsibilities to include (but are not limited to):

  • Construct drinks, cocktails and other bar beverages as ordered and in accordance with LRD recipes and standards
  • Greet guests, take beverage orders directly from guests and from other service staff
  • Check identification of guests to verify age requirements for purchase of alcohol
  • Collect payment for drinks and food orders served and balance all receipts
  • Ensure that assigned bar area is fully equipped with tools and products needed for serving guests prior to each shift and as needed
  • Serve snacks and food items to guests seated at bar as needed
  • Demonstrate an in-depth knowledge of spirits, cocktails, and food menu (when applicable) in order to answer questions or educate guests on LRD process and mission
  • Maintain a clean working area by sweeping, cleaning, and sanitizing as needed
  • Comply with established sanitation standards, personal hygiene, and health standards

Apply

Taking the Long Road means taking no shortcuts. To accomplish our mission, we partner with others who do the same. Join us on the journey.

Competitive
Pay

Retirement Match

Food & Drink Discounts

Merchandise Deals

Team Work Environment

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